AZURE MUSIC 2025/2026 POLICY & AGREEMENT INFORMATION

**PLEASE READ AND AGREE PRIOR TO REGISTRATION ***

BECOMING A STUDENT OF AZURE MUSIC

Group classes, ensembles and workshops can be enrolled in through the Azure Music website. 

Each family must subscribe to the email list to receive class updates and notices.

Students must complete the registration process and complete payment to be enrolled in the class. Special schedules, e.g. holidays and no class days are predetermined on the approved Azure Music program/calendar. All guardians/students will be required to sign a waiver prior to the start of the season. 

SICKNESS POLICY

To ensure the safety and health of our students, faculty, and staff, we ask everyone to please stay home if you are sick. Parents/students can mark upcoming missed classes through the band app (access granted 4 weeks before the season begins)

PAYMENT OPTIONS

When enrolling in a group class, workshop or special event payment must be completed in accordance with the arranged payment schedule for that class/term. 

When enrolling in a full-year ensemble, payment of the full amount is due. You can choose to pay over a 6 month period by contacting Vanessa directly at [email protected]. Monthly payments begin at the time of enrolement. 

ATTENDANCE

Unfortunately, we are not able to provide make-up classes or refunds for group classes or ensemble rehearsals missed by a participant.

If the instructor is sick and no substitute instructor can be found, the class will be cancelled. A make up class OR a credit back to the student.

For the benefit of all students, class sizes must be limited to those enrolled. We are not able to accommodate unregistered siblings as participants in classes.

WITHDRAWALS, CREDITS AND REFUNDS

There will be no refunds for students who withdraw from a class, workshop or theory class (non-ensemble class); however, the spot in the class is transferable to another eligible participant. Please notify by emailing [email protected]

If a student needs to withdraw from a FULL SEASON registered group class (such as wind ensemble, percussion ensemble or band class) the student has up to thirty days before the class has started to notify Vanessa by emailing [email protected] to withdraw. The $150 payment (registration fee and 1st month tuition) is non refundable but any other paid fees will be refunded on full year enrolments based on notice date. No refunds will be issued after Dec 15/25. This is due to the substantial fees that are associated with sheet music, chart preparation, rental costs and administration. Once notification has been received and the 30 day notification period has lapsed, a refund will be issued for unused tuition. 

If a students behaviour is deemed consistently disruptive to a class, after consultation with the parent, the teacher will have the right to refuse entry to the class. No refunds will be issued. 

Group classes and ensembles need to meet a minimum number of enrolled participants to run. Activities may have to be cancelled if they fail to meet their minimum number. In this instance, participants will be notified at least two weeks in advance, and will receive a full refund within 30 days of cancellation notice. 

HOLIDAYS AND CLOSURES

Ensembles will not run on all statutory holidays. Please check our online calendar for holidays and other important term dates.

STUDIO USE / USE OF RENTED LOCATIONS

Students are encouraged to arrive 15 minutes early to assemble instruments and other materials required for class; however, students are forbidden to play their instruments in the hallways before or after class. 

Indoor shoes may be required based on the location. Students will be notified in advance if shoes are required. 

Please help by ensuring items are cleaned up after class. This includes the bathroom areas. Thank you in advance!

All students and instructors of Azure Ensembles are expected to be respectful. There is a zero tolerance policy for damage/harm to people and property. 

Anyone who exhibits behaviour deemed to be disrespectful will be immediately withdrawn from the class for the remainder of the full year term duration and will NOT be refunded. 

RECITALS AND SHOWCASE PERFORMANCES

Students enrolled in ensemble program are expected to perform in the year end showcase concert. 

Students enrolled in an Azure Ensemble class will have access to the performance. Tickets will be available to purchase for family and friends within 30 days of the performance. 

PHOTO & VIDEO POLICY

FAMILIES ARE RESPONSIBLE FOR NOTIFYING AZURE MUSIC IF YOU DO NOT APPROVE THE USE OF YOUR  STUDENTS PHOTO/VIDEO

As the account user, (the registrant or the guardian), hereby gives consent to have still photos and video taken for advertising and/or in studio purposes. PLEASE NOTE: All performance and showcase concerts are videotaped and may be sold to families for purchase and may be used by Azure Music in promotional materials. 

I understand that if photo and video of the registrant cannot be shared for any reason, I have the responsibility to notify Azure Music's administration by emailing [email protected] immediately to ensure that the appropriate steps can be taken to ensure the privacy of the registrant.